Join the Sure Sales and Lettings team
We have an exciting opportunity for a Property Manager to join our team in our new Carmarthen office.
About Sure sales and lettings
At Sure sales and lettings we pride ourselves in offering the best advice and customer service when it comes to letting a property, we benefit from extensive years of experience in letting and property management. With the Sure sales and letting brand growing throughout South Wales it is rapidly becoming the landlords first choice when wanting a quality service.
Our head office is based in Carmarthen, covering Llanelli, Swansea and surrounding areas, we have big growth plans and have just opened a new branch office in August 2022 so are looking for ambitious individuals who want to grow with us and share in our success.
Role
As a property coordinator you will be the first point of contact for landlord, tenants and prospective tenants/buyers, answering incoming calls and booking in appointments. You will need to assist with the day to day running and support of the business ensuring professional standards are met and fantastic customer service is given. In addition to liaising with tenants and landlords you will also be required to work as part of our lettings team and communicate with contractors to ensure the required work is completed and compliance documents are in place. You will need to provide great customer service with a positive approach and work towards set targets.
Some specific aspects of the role
• Proactively dealing with issues reposted by tenants on a daily basis.
• Liaising with landlords, tenants and contractors to organise and manage repair works and ensure they are completed within a reasonable timeframe and all parties are kept updated.
• Ensuring compliance documents are up to date.
• Supporting our lettings team with daily tasks required of our managed portfolio.
• Booking in property inspections.
• Register tenants, landlords, buyers and vendors on our internal database
• Carry out tenants referencing checks and completing the tenancy agreements.
• Managing and maintaining a tenant/buyer database ensuring details are always up to date.
• Selling our additional services to landlords such as inventories.
The successful candidate will ideally have
• Experience in residential lettings and if not you must be able to demonstrate transferable skills and a passion to further a career in property management
• Experience in administration
Required skills
• Very good communication skills on the phone, in person and through emails.
• Good IT skills
• Exceptional customer service
• Very good organisational and planning skills, to manage their own diary effectively
• Ability to work as part of a team and to self-motivate for individual tasks
• Ability to build rapport with clients
• Confident and have a can do attitude
Training
Extensive ongoing training is provided and you will be equip with the skills necessary to feel fully confident in your new role as well as expanding your knowledge of the South Wales property lettings market.
Job type: Full time
Schedule: 8 hour shifts, Monday to Friday, Saturdays may occasionally be required
Salary: £19,000 to £21,000, depending on experience
Benefits
• Commission pay
• Performance bonus
• Company events
To apply email your CV and cover letter to -
h.davies@surepropertygroup.com
Or for more information on the role call 01267 240081
